kz88 Privacy Policy — Your Trust Is Our Responsibility

This Privacy Policy ("Policy") has been prepared on behalf of the organization operating the kz88 platform and website (https://kz88.mom). This Policy is written for users in Bangladesh and describes how kz88 collects, stores, uses, and where necessary shares your personal information with third parties.

By using our platform, you acknowledge that you have read this Privacy Policy and that you consent to the data processing practices described herein. If you disagree with any part of this Policy, please refrain from using kz88 services.

A Information You Provide Directly

When you create an account on kz88, log in, or contact us, the information you voluntarily provide may include:

• Full name and date of birth
• Email address
• Mobile number
• Payment method details (bKash, Nagad, Rocket, Upay or bank account information)
• Documents submitted for identity verification (where applicable)
• Transaction history and amounts

B Automatically Collected Information

When you visit our website or use the app, the following information may be collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system and device information
• Pages visited, session duration and click patterns
• Information collected through cookies and similar tracking technologies
• Referral URL — the source from which you arrived at our site

C Information Received from Third Parties

In some cases kz88 may receive limited information about you from third-party service providers or partners, such as:

• Transaction confirmation information from payment processing services
• Results from identity verification services
• Information from fraud prevention systems

kz88 uses the information collected from you only for the following legitimate purposes:

• Account management: To create, verify and maintain your kz88 account.
• Service delivery: To manage all services including gaming features, bonus processing, deposits and withdrawals.
• Security assurance: To prevent unauthorized access to accounts, fraud and money laundering.
• Customer support: To resolve your issues and complaints via live chat or email.
• Notifications and communications: To inform you of important account updates, promotional offers and policy changes.
• Analytics and improvement: To analyze user behavior in order to improve the platform experience.
• Responsible gaming: To monitor your gaming patterns and, where needed, provide support or recommend limits.

What cookies are and why they are used

Cookies are small text files stored in your browser. kz88 uses the following types of cookies:

• Essential cookies: Essential for the basic functioning of the site — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytical cookies: To monitor and improve the use of the site.
• Marketing cookies: To display relevant ads based on your interests.

Most browsers have cookie control options. However, disabling cookies entirely may cause some important kz88 services to not function properly.

kz88 never sells your personal information. However, information may be shared in the following limited circumstances:

• Service provider partners: With trusted providers engaged for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technology management and security verification — only the minimum necessary information.
• Legal obligations: To comply with court orders or lawful requests from government or regulatory authorities.
• Fraud prevention: To notify relevant authorities when any illegal activity or security threat is identified.
• Business transfers: In the event of a merger, acquisition or asset transfer — however the new entity will also be required to comply with this Policy.

How long information is retained

Your personal information is retained for as long as your kz88 account is active or as needed to provide services. Even after account closure, some information may need to be retained for a defined period for legal and regulatory purposes.

Security measures

The technical and organizational measures kz88 takes to protect your information:

• All data transmission is secured through SSL (Secure Socket Layer) encryption
• Passwords and sensitive information are stored in encrypted form
• Limited and controlled access to servers is maintained
• Regular security audits and vulnerability assessments are conducted
• An immediate alert system activates when suspicious activity is detected on an account

However, no method of internet or electronic storage is 100% secure. We make every effort, but complete security cannot be guaranteed.

As a kz88 user, you have the following rights regarding your own personal information:

To exercise these rights, please contact us by email. We will respond to your request within a reasonable time. However, some requests may not be fully fulfilled due to legal obligations or security reasons.

kz88 provides services only to those aged 21 or above. We do not intentionally collect or store personal information of any person under the age of 21.

If we become aware that a minor has provided information, we will immediately delete that information and close the associated account. If you believe a minor has submitted information to us, please contact our support team.

kz88 uses information related to your gaming behavior to help ensure responsible gaming. This includes:

• Monitoring deposit patterns and amounts to identify potentially risky behavior
• Recommending that users set deposit limits or take a break when needed
• Providing a self-exclusion facility and ensuring it works effectively

To learn more about responsible gaming, visit our Responsible Gaming page.

kz88 reserves the right to update or revise this Privacy Policy at any time. Before changes take effect, we will notify users in the following ways:

• Displaying a clear notice on the website
• Sending a notification to the registered email address (for significant changes)
• Noting the date of the latest update on this page

Continued use of kz88 after changes have been made will indicate that you have agreed to the new Policy. If you do not agree to the revised Policy, you are requested to close your account and stop using the service.

Due to the requirements of our technical infrastructure, your information may sometimes be stored or processed on servers located outside Bangladesh. In such cases we ensure that:

• Data protection standards remain consistent with this Policy
• Appropriate contracts and safeguards are in place for the transfer of information
• The receiving party complies with appropriate security standards